Low-cost carrier Cebu Pacific (CEB) and Cebgo has reminded all passengers to check-in early, at least two hours before departure for domestic flights and three hours for international flights.
This is to allow ample time for body check by security personnel and document clearance by the Bureau of Immigration, including other predeparture requirements.
CEB Domestic Check-in counters are open three hours before the scheduled time of departure for local and four hours for international flights.
“All check-in counters close 45 minutes before the scheduled time of flights, except those exiting Dubai [one hour] and Shanghai [50 minutes],” CEB said in a statement.
Cebu Pacific has deployed roving check-in agents in all of the Philippine airports the carrier operates in, including the Ninoy Aquino International Airport Terminals 3 and 4.
The agents are equipped with iPads with the Levarti MAX Airport application. This allows CEB terminal personnel to remotely check-in passengers, assign seats and facilitate payment for baggage and other ancillary services.
To cut waiting and queuing time, CEB and Cebgo passengers may also check-in using the following:
Domestic Web or mobile check-in guests with check-in luggage can drop these off at the bag-drop counter at least 45 minutes before the flight, except those exiting the Middle East (one hour) and Shanghai (50 minutes).
International Web or mobile check-in guests still need to show up at check-in or bag-drop counter at least one hour before the flight to present valid travel documents.
Other reminders for all CEB and Cebgo passengers:
Check the airport terminal screens for the accurate time and boarding gate assigned to the flight. While there is a public address system where announcements are made, we strongly encourage passengers to be more alert in checking boarding information. CEB boarding agents are ready to assist passengers and answer queries.
Mind the weight of your hand-carry. CEB allows only one hand-carry bag with maximum weight of 7 kilograms (kg). Weighing scales are available near the CEB check-in counters.
Liquids, aerosols and gels inside a hand-carry bag should be in a container 100 milliliters or less. These should be placed in a clear, reuseable plastic bag.
Purchase baggage allowance upon booking, with options ranging from 15 kg to 40 kg. This lets you save as much as 71 percent compared to paying excess baggage fees at the airport.
Be security-conscious. When possible, lock and seal your luggage and place easily identifiable markers on your check-in baggage. It is strongly advised that guests should hand-carry valuable items, such as money, jewelry and mobile devices.
Proceed to the boarding gate immediately after completing check-in requirements. Guests should be at the gate at least 30 minutes before the scheduled time of departure.