Leading internet service provider Converge ICT Solutions recently achieved a grand slam when it won for the third straight time as Broadband Telecom Company of the Year
“Converge has been in a relentless pursuit to provide world-class connectivity and service. We are honored and humbled to be crowned the Broadband Telecom Company of the Year for the third straight year. This award is a reflection of our continuous commitment to connecting communities and boosting opportunities and growth for all Filipinos,” said Converge senior executive vice president and chief operations officer Jesus C. Romero in a statement.
He added that the recognition underscores the company’s dedication to providing cutting-edge solutions and unmatched connectivity.
Romero cited the company’s robust infrastructure, boasting an extensive network of fiber optic cables spanning over 685,000 km as the key factor to deliver faster connectivity. Further, he said the company’s infrastructure expansion, coupled with strategic partnerships with international peering partners such as Singapore Telecom and NTT Communications, has enabled Converge to enhance network diversity and deliver superior service quality.
Romero said the company’s domestic network infrastructure was designed to meet the following criteria: it is non-blocking, it has high availability, and it has low latency. He said the network is equipped with 800 Mbps links in key segments, allowing it to perform at optimal levels.
It has garnered further renown with its recent sweep of the Ookla Speedtest Awards, claiming the titles of the Fastest Internet Service Provider in the Philippines, Best Video Experience, Best Gaming Experience, and Top-Rated Internet in the Philippines in the second half of 2023.
Other awards garnered by Converge are the AI Initiative of the Year—Philippines and Technology Innovation of the Year—Philippines categories. Romero said Converge has also bolstered its networking capabilities by deploying the the Network Intelligence and Automation Platform (NIAP). NIAP revolutionizes network operations by integrating artificial intelligence (AI) to automate network fault detection, performance management, and field operations.
Through NIAP, Converge Chief Network Transformation Officer Paulo Martin Santos underscored that Converge has institutionalized a new dynamic which leverages the strengths of both human intelligence and AI technology, ultimately enhancing the overall customer experience.