Home furnishing retailer Ikea Philippines said it is recalling the Metallisk espresso maker with the stainless-steel safety valve as the product can burst during use.
The company recently announced the recall of the espresso maker in its stores, website and in social media.
“Ikea urges all customers who own Metallisk espresso maker for hob 0.4 I with the stainless steel safety valve, date stamps between 2040 and 2204, to stop using it and to contact Ikea for a full refund,” the company said in a statement.
Ikea said it will not require proof of purchase.
Last year, Ikea of Sweden started to receive an increasing number of bursting incident reports of the Metallisk espresso maker. A total of 13 alarms (incident reports) were reported globally from South Korea, France, Finland, Italy, Poland, Netherlands, Sweden, Canada and Romania where the espresso maker with the stainless steel safety valve burst.
Four of the reports involved injuries. Out of the four, three needed medical attention and are from France, Poland and Canada. As of June 8, there has not been a single report locally.
Based on the investigation, Ikea of Sweden noticed that the alarms started to come after the material for the product safety valve was changed from brass to stainless steel. Since then, Ikea said it has conducted extensive evaluation of the root cause and several tests have been performed since January.
Ikea said a bursting incident can only happen when the water is blocked from travelling through the coffee ground into the upper container.
“Safety is a top priority for Ikea and therefore we are recalling the Metallisk espresso maker with the stainless-steel safety valve to protect the Filipino consumers from the potential risk of bursting incidents while using the said product,” the company said.
Ikea opened its first outlet in the Philippines on November 25, 2021. The retailer’s largest store in the world has a total surface area of 68,000 square meters facility in the Mall of Asia Complex, distributed across five floors, two of which houses its brick-and-mortar retail space while the other levels are dedicated to its warehouse as well as its call center to handle the e-commerce side of the business.
