Asian Hospital and Medical Center (AHMC) was “humbled and grateful” as it celebrated its 20th anniversary last May 11.
In his message to the Asian Hospital community, Andres M. Licaros Jr., AHMC President and CEO, said the past two decades had been littered with successes and challenges. The most challenging period, Licaros pointed out, was the last two years as they lived through the pandemic.
“It has made all of us grow as human beings and as professionals as we tried to overcome our personal doubts and our fears. This year’s anniversary theme ‘Humbled and Grateful at 20’ is truly meaningful and special because if we frame our successes around humility and gratitude, it humanizes the goals that we have set for ourselves,” he said.
“And it sets the need for us to become better, to outdo ourselves constantly and to make every patient that comes into Asian Hospital truly feel the compassion, the caring and the excellent service that every staff at the Asian Hospital provides,” he added.
He called on the Asian Hospital community to continue working together in caring for the needs of the communities around the hospital who rely on them “as being the most dependable and reliable health-care provider in the south.”
“The expertise and dedication of our fine team of doctors, nurses and staff is a cut above the rest. We are known here in the south for being the most reliable, having the best quality of care, the best value health-care provider and we will continue to live up to that promise,” Licaros said.
Hopeful and positive
For his part, Dr. Jose Acuin, AHMC Chief Medical Officer, said the hospital’s 20th anniversary “is especially meaningful coming from two years of trying times,” adding that he hoped to strike a more hopeful and positive note until the end of the year.
“We want you to look forward to the events that will happen after this and especially the events that will happen for the rest of the year. This is a year-long celebration and we hope that you will be one with us and that it will be the start of a turning point in our journey as a hospital,” Dr. Acuin said.
The anniversary celebration, said Sharon Hernandez, AHMC Chief Strategy Office, is the best time to “re-commit our promise to provide the best experience to our patients.”
“It’s been five years since we established our Patient Experience Office and since then we have sealed our commitment to continuously find ways to ensure that we remain patient-centered in all our innovations and improvement plans,” Hernandez said.
“We want to continue to improve and be efficient because we know they serve nothing less. And it is time to make everyone feel the Tatak Asian, Pusong Asian brand of care again,” she added.
AHMC’s 20th anniversary celebration started the day long celebration with a Community Thanksgiving Mass at the hospital main lobby. The audience at the lobby were then entertained by the talents of the Asian Cardiovascular Institute Concert. After lunch, there was a Patient Experience Rally which motivated Asian Hospital staff to always do their best to give patients the quality care they deserve. Capping off the day long activities was the Employee Recognition Program which recognized employees who have been with the hospital for the past five, 10, 15 and 20 years.
“We are humbled by our success and we are truly grateful for having made it despite all adversities. Happy anniversary to everyone and let’s keep on making every patient that comes to Asian Hospital truly cared for and truly made to feel the most important person we have ever met,” Licaros said.