Cebu Pacific (CEB) said it has flexible booking options for passengers traveling domestically from January 5 to 31 who wish to postpone their flight due to the rise in Covid-19 cases.
The airline said it is aware of growing concerns from its passengers with the spike in Covid cases and with the decision of the Philippines’ Inter-Agency Task Force for the Management of Emerging Infectious Diseases to raise Metro Manila to Alert Level 3 Status until January 15.
“As such, CEB is informing its passengers that they have more flexible options for their peace of mind and convenience,” the airline said in a statement.
The airline said CEB guests may choose either of these options up to two hours before their scheduled time of departure through its Manage Booking portal:
- Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.
- Travel Fund
Store the amount of your booking in a virtual CEB wallet valid for two years. Use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.).
For the passengers’ safety and to continuously drive Contactless Flights, the CEB Terminal 3 Ticket Office will be closed until further notice, according to the airline.
CEB operates with 100 percent fully vaccinated active flying crew. Its pilots and cabin crew undergo regular antigen testing (Test Before Duty) before they are assigned to operate flights. The airline has also started its booster program to ensure the continued safety of its employees and passengers.
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