DAVAO CITY—With this month’s deadline imposed by President Duterte to improve telco services, Internet connection went down in the western part of this city since Saturday after months of poor broadband speed.
Residents complained that telco service provider Philippine Long Distance Telephone Co. failed to provide any advisory, or information until Tuesday morning. Service was restored at around noon time the same day.
Access to PLDT’s call-center lines was difficult over the apparent swarm of calls placed on the company for explanation or complaint.
A store owner inside the Elenita Heights subdivision here said angry residents almost mobbed a PLDT vehicle whose driver reportedly told her he was surveying the area. The driver told residents that the company would come back by the next day.
The store owner earlier told the BusinessMirror she stopped mobile text and call loading for all networks, saying all networks have been affected.
A neighboring sari-sari store said several PLDT Internet subscribers also paid data loads while angrily complaining about the long lost connection.