THE Philippine Disaster Resilience Foundation (PDRF) has received an application developed by SGV & Co. in collaboration with SAP for its logistics and response needs to counter the Covid-19 pandemic.
The SAP Customer Experience solutions, which include SAP Sales & Service Cloud, also known as C4C, aim to give maximum logistical support and responses to organizations assisting the PDRF in supplying personal protective equipment (PPE) and medicines to partner hospitals and other health-related organizations.
The app will also help in channeling donations from private institutions and individuals to hospitals through an integrated platform in order to provide them with these much-needed supplies.
PDRF Chief Resilience Officer Bill Luz lauded the technological support for fulfilling its duties as the country’s major private sector vehicle and coordinator for disaster response improvement.
“Our Covid response has required us to send a wide variety of items such as PPEs, ventilators, as well as providing meals to a large number of health-care institutions all over the country,” he said.
“This technology enables us to manage our supply and deploy the resources in a timely manner to different organizations,” he added.
Commitment assured
Meanwhile, SGV & Co. Chairman and Managing Partner Wilson Tan assured the company’s commitment to the development and implementation of the much-needed application.
Covid-19 cases have been steadily rising in the Philippines, thus driving the constant need for hospital supplies, medicine and PPE.
Due to this, the PDRF continues to manage donations to address this concern via its web site.
SAP Philippines Managing Director Edler Panlilio emphasized the importance of technology’s role in assisting the country’s Covid-19 relief efforts.
“SAP Customer Experience solutions go beyond the back-end to support nongovernment organizations [NGOs] such as the PDRF with intelligent technologies that can drive efficiency in facilitating the donations and providing access to necessary supplies,” the top executive said.
“This is an example of how we remain true to our purpose of helping Filipino enterprises including NGOs to run better and, thus, improve the lives of Filipinos,” he stressed.