LBC Express taps India firm for digital pivot

AS part of its digital pivot, LBC Express Inc. signed on Wednesday a deal with Chennai, India-based Ramco Systems Ltd. to beef up the Philippine courier firm’s logistics and supply-chain operations.

LBC Express President Miguel Angel A. Camahort said the main objective of getting the Ramco product is to consolidate and automate the operations of the company both in the local and foreign markets. He said this initiative signifies the company’s move of building its capability in the digital era.

“This is a major part of our transformation and that is why we are making a significant investment,” Camahort said in a news briefing in Makati City.

He, however, declined to disclose how much the “multimillion dollar” deal with Ramco Systems is worth.

Camahort said this is the second time that LBC Express partnered with the software solutions provider.

“We are pleased to partner with Ramco for the second time following a very successful first year with their Cloud HR and payroll solution,” he said. “Logistics operations is the lifeline of our business. The decision to replace our existing systems with a new-age Logistics suite is aimed at gaining complete visibility of operations to arrest revenue leakage and improve productivity.”

Camahort said the software takes effect within 10 to 12 months and will cover 1,300 global branches and 121 warehouses. He added the acquisition of the new software will also enable LBC Express to prepare for the coming trends three years down the road and for the business-to-business (B2B) operations.

LBC Express Chief Information Officer Alfie Deato, meanwhile, said the company has to ride the technological wave to remain competitive in the industry. He added implementing Ramco’s enterprise resource planning system will enable the company to improve its international visibility and tracking.

Ramco Systems CEO Virender Aggarwal said the logistics business has seen tremendous growth brought about by the e-commerce boom and increased penetration of the Internet and mobile phone. As a result, companies like LBC have to make investments in its infrastructure to keep pace with the demand and expand.

Ramco Logistics Software is an integrated cloud-based platform for logistics and courier-service providers seeking high-performance logistics software.