TO entice students to build and pursue a career in the information technology and business-process management (IT-BPM) industry, technology outsourcing juggernaut Accenture Philippines on June 14 launched the Intelligent Operations Trailer (IOT) at the Bonifacio Global City.
Manish Sharma, group operating officer of Accenture operations, said the IOT showcases the innovative culture at Accenture by illustrating how new technologies such as cloud, analytics, artificial intelligence (AI)—among others—are making changes in the business process services.
“We want also to give a human face to these new technologies and also to convince them that working with these new developments will be a great experience,” he said.
The IOT is an interactive space where students and professionals will get a quick view of how day-to-day operations is transformed through analytics, applied intelligence and Cloud.
“Through the trailer, we aim to bring the innovation story at Accenture closer to potential recruits who are looking at career opportunities in the IT-BPM industry. In this way, the talent outside Accenture will have a better understanding of the available career opportunities that are fueled by the adoption of new technologies such as Cloud, AI, analytics,” Accenture Managing Director Benedict Hernandez told the media in a press briefing.
Sharma said the next wave in the country’sIT-BPM industry will be more knowledge-centric and complemented by automation, artificial intelligence and machine learning technologies.
Sharma said the students who want to join the IT-BPM industry should be equipped with skills in robotics, automation, cloud computing and other technologies.
“The future scenario will be on knowledge process outsourcing which will focus on developing content,” Sharma noted.
“As far as Accenture is concerned, we are going to be a premium service provider to our clients,” he added. Hernandez said the company is on track in embedding new skills into existing work force “Our entire work force in Manila, Cebu and Ilocos have access to Accenture’s global training hubs, a network of connected classrooms and learning boards, and highly interactive virtual training tools that allow for greater flexibility to upskill and reskill faster,” he said.
Globally, Accenture puts 60 percent of the money it saves through investments in AI into its training programs. Moreover, 160,000 of its work force around the world has been retrained for the new paradigm. However, the local Accenture office did not provide the exact data on how many of its work force has to be retooled for the transition.