The Social Security System (SSS) said all 94 branches nationwide are ready to accept contribution payments from employers and individually paying members under the Enhanced Contribution Collection System using generated Payment Reference Numbers (PRNs).
Since January 16, self-employed, voluntary and overseas Filipino worker members are required to have their PRN when paying to enable real time posting of their contributions (RTPC).
“Individual members who have registered their mobile numbers with the SSS receive their PRN through SMS. Those who have registered in our My.SSS facility at the SSS web site can access their statement of account with the corresponding PRN. On the other hand, members who have not yet registered in the My.SSS facility will be redirected to the SSS branch’s e-center or the Member Services Section for assistance,” SSS President and Chief Executive Officer Emmanuel F. Dooc said.
Dooc also said that a special lane in all SSS branches was created so members can personally access their My.SSS account to check and edit their SSS records.
The PRN-based system will address delays in the posting of contribution payments that result in ineligibility to SSS benefits and loans and delays in the processing of claims. The SSS receives thousands of requests for manual verification and correction of contribution records monthly. Most of the time, these are caused by errors in the contribution collection reports submitted by the employers and delayed or nonsubmission of such reports.
Aside from the My.SSS facility, individually paying members can also get their PRN by calling the PRN Helpline at 920-6446 to 55, or the Toll-Free Hotline 1-800-10-225, which is open 24 hours, Monday to Friday. Members can also send their PRN queries and requests via e-mail through PRNHelpline@sss.gov.ph.