My.SSS: An online service portal

column-susie buganteDO you know that you can access your own membership record with the Social Security System (SSS) through the Internet? You don’t have to wait in long lines at SSS counters or be put on hold over the telephone in order to get information about your contribution history or benefit application. You simply need to register at the My.SSS, an online service portal of the enhanced SSS web site (www.sss.gov.ph) to gain access to your social-security records and to submit transactions online either as an individual or employer (company) member.

Registration is needed to ensure information security and to prevent identity theft. For individual members, they must designate their preferred user ID and password upon registration. However, only those who have at least one month of posted contribution can register at My.SSS. Employers, meanwhile, must designate their user ID upon registration but a system-generated password will be sent to them via e-mail upon successful registration.

To register, visit the SSS web site, and click on the registration button found at the upper right frame of the Web page. Supply the information needed in the online registration form, including a valid e-mail address. Submit the page and wait for the e-mail reply from the SSS. Upon receipt of the e-mail from the SSS, click the given link to proceed with the next phase of the registration process. Again, supply all the required information in the online member user-ID registration form and accept the Terms of Service. Submit the page, then wait for the e-mail reply regarding the outcome of your registration. If you’re an individual member, you are now all set to access your own SSS record. If you’re an employer-member, your servicing branch will have to validate the information you submitted for the registration process to be completed. An e-mail will be sent to you containing your user ID and password.

As a member who is registered in the My.SSS portal, you can inquire about your contributions, membership information, benefits and loan records. You can also do transactions online, such as submit a salary-loan application and, for self-employed and voluntary members (such as overseas Filipino workers and non-working spouse), submit maternity notifications. In the case of employed members, the employers are the ones who will submit the maternity notification, online.

For companies or employers (including household employers) registered at My.SSS, transacting with the SSS is right at your fingertips! You will be able to view your membership details, contribution payments, loan repayments remitted for your employees, and sickness and maternity reimbursement claims. You can also submit online your contribution-collection list (SS Form R3), employment report form (SS Form R-1A) and loans collection list (Form ML-2). You can, likewise, certify salary-loan applications and submit maternity notifications for your employees, online! There is no need for you to leave the convenience of your office just to submit the above-mentioned reports to the SSS. While you can view your record as an employer-member, you are not allowed access to the individual records of your employees in accordance with the provisions of the Social Security Law on the confidentiality of member’s records.

My.SSS provides you greater convenience and enables you to transact with SSS even beyond regular office hours. You can download and print your social-security records, set appointment with your servicing branch and submit transactions online. If you’re not yet registered in this service portal, isn’t it about time that you do?

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For more information about the SSS and its programs, call our 24-hour call center at (632) 920-6446 to 55, Monday to Friday, or send an e-mail to [email protected].

Susie G. Bugante is the vice president for public affairs and special events of the Social Security System. Send comments about this column to [email protected].

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Susie G. Bugante is the vice president for public affairs and special events of the Social Security System.

1 COMMENT

  1. CAN I AVAIL TO LOAN AGAIN I STILL HAVE AN OUTSTANDING DUES SINCE 2013 OR IS IT COVERED THE RECONSTRUCTION SYSTEM SO THAT I COULD PAY THE PREVIOUS LOAN AND STILL HAVE THE REMAIN IF THEIRS STILL LEFT? ,

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