Digital growth depends more on business models than technology
By Mark W. Johnson
Every successful company, whether it knows it or not, owes its success to its business model.
I explained this in an article...
What Businesses Should Know About Brazil’s New President
By Alec Lee
On October 28, Jair Bolsonaro of Brazil’s Social Liberal Party defeated Fernando Haddad of the Worker’s Party in the country’s presidential election....
The Growing Business of Helping Customers Slow Down
WE are living in an age of acceleration. How are people coping? Increasingly, by seeking out opportunities to slow down.
This desire to decelerate is a...
The Coalitions That Could Hold the E.U. Together
THAT the EU remains largely intact is due in no small part to Germany. It has, to a certain extent, been Europe’s hegemon, an ancient...
Is employee engagement just a reflection of personality?
By Tomas Chamorro-Premuzic, Lewis Garrad & Didier Elzinga
Most people would like to have a job, a boss and a workplace they can engage with,...
What a Toys ‘R’ Us comeback could look like
By Kevin M. Dulle & B. Joseph Pine II
Toys “R” Us is being resurrected for the holiday season. But the environment that caused the...
Remote workers are more disengaged and more likely to quit
By Dan Schawbel
Employees around the world yearn for freedom and flexibility. The most common form of flexibility that companies offer is the ability to...
Will Wall Street Be Able to Earn the Trust of Younger...
By Eddie Yoon & Kyle Okimoto
Uber and Netflix have fundamentally shifted consumer behavior and disrupted incumbent firms. In our research, we’re beginning to see...
If Your Innovation Effort Isn’t Working, Look at Who’s on...
By Nathan Furr, Kyle Nel & Thomas Zoëga Ramsøy
An all-star team is making headway with a new initiative. Then the results begin taking longer...
Convincing CEOs to make harassment prevention a priority
By Chai R. Feldblum & Sharon P. Masling
It has been a year since the #MeToo movement seized public attention. The year has shown us...
To give a great presentation, distill your message to just...
Fearless public speaking is about more than combating nerves. It’s about knowing the technique, the art and the business of public speaking. You must...
The economics of discrimination in 1930s Germany
By Kilian Huber, Volker Lindenthal & Fabian Waldinger
Large-scale, government-directed discrimination against a group of people is extremely damaging to those being targeted. It also...
Women act more ethically than men when representing themselves—but not when...
By Maryam Kouchaki
Research tells us a lot about why people behave unethically. Many studies, however, look only at the unethical actions people take on...
Auditing algorithms for bias
By Rumman Chowdhury & Narendra Mulani
In 1971 the philosopher John Rawls proposed a thought experiment to understand the idea of fairness: the “veil of...
The 6 Fundamental Skills Every Leader Should Practice
By Ron Ashkenas & Brook Manville
There’s an old story about a tourist who asks a New Yorker how to get to Carnegie Hall and...
How peer coaching can make work less lonely
By Norian Caporale-Berkowitz & Stewart D. Friedman
Workplace loneliness causes burnout, affects job satisfaction and lowers both performance and retention.
Peer coaching is about cultivating a...
The Art of the Elevator Pitch
By Carmine Gallo
When asked what their movie is about, successful screenwriters have a ready answer that is clear, concise and engaging.
Business leaders are asked...
Career hot streaks can happen at any age
By Dashun Wang
In science, 1905 is known as the annus mirabilis, or “miracle year,” the period when Albert Einstein, at the age of 26,...
Great employees want to learn. Great managers know how to teach.
By Daniel Dobrygowski
As workers get more used to a fluid workplace, where longevity in one firm isn’t the goal and developing a portfolio of...
6 ways to build a customer-centric culture
By Denise Lee Yohn
Why do so many companies struggle to get customer-centricity right? The most common, and perhaps the greatest, barrier is the lack...
