It has been a successful and fruitful year for Asian Hospital and Medical Center as it recently bagged another award. The hospital was named Grand Winner of the “MicroSourcing Service Excellence Company of the Year” of the Asia CEO Award 2023.
Dr. Jose Acuin, AHMC Chief Medical Officer who received the award in the hospital’s behalf, said joining the Asia CEO award was a chance for the hospital to showcase what it can do and the sort of impact it has on patients as well as the community.
“It gave us the chance to share how we impact not only our patients but also our community. It was also the perfect time to network and building synergies among the awardees and be able to share best practices,” he said.
The Asia CEO Awards represents the grandest alliance of Filipino and foreign business communities every created to promote the Philippines on the international stage. This award giving body started in 2010 with only 10 awards such as Finance Leadership, Executive of the Year, among others. This year, the awarding ceremonies were held on October 24, 2023 at the Manila Marriott Grand Ballroom.
In 2023, more companies across multiple industries like healthcare, real estate, manufacturing, and construction were invited to compete for 17 awards. Notable awards include PSG Global Solutions Woman Leader of the Year, Lionheart Farms Sustainability Company of the Year, Kyani Wellness Company of the Year, Microsourcing Service Excellence Company of the Year.
The Microsourcing Service Excellence Company of the Year award recognizes Philippine-based organizations that achieved important success in service excellence. The accomplishments must demonstrate an organization providing high service level standards.
The other nominees in this category were Amaia Land Corp., CGI Philippines, Eastvantage Business Solutions, Inc., GoTyme Bank, iNG Hubs Philippines, Public Attorney’s Office, Sprout Solutions, Sutherland Global Services, Tech Mahindra Limited, Theos Cyber Solutions and Unified Internship Program.
Safe, reliable, personal service
According to Dr. Acuin, being in the healthcare field is equivalent to offering service that is safe, reliable and personal.
“In addition to highlighting our service excellence, we were also given the chance to showcase how we were able to make our processes more efficient to ensure better patient outcomes,” he added.
Last September, AHMC bagged the Excellence Award for its initiative to improve the discharge process for inpatients at the Hospital Management Asia Awards (HMA) 2023 held in Kuala Lumpur, Malaysia.
Titled “Innovate to Accelerate: Improving the Turnaround Time for Inpatient Discharge Process using Lean Six Sigma Methodologies,” the project was given the Excellence Award under the Financial Improvement Category.
In March, Healthcare Asia awarded the Clinical Service Initiative of the Year and the Patient Care Initiative of the Year to AHMC.
Dr. Beaver Tamesis, AHMC President and CEO, said he was grateful for the accolades that the hospital received this year. He attributed the hospital’s achievements to just one goal, and that is to give the patients the care and service they truly deserve.
“We are very grateful for the awards that we received this year. It only goes to show that we are doing something right. We are motivated to do things right because of our North Star, our patients. What we must do is that we must be aligned towards bringing the best service for our patient because that is what our patients deserve. That should be our guiding principle and that is what is the best for the patient.