ARE you a first-time passport applicant and has scheduled appointment at a mall? Read this.
The Department of Foreign Affairs has suspended accepting passport applications of new or first-time applicants in all Temporary Off-Site Passport Services (TOPS) which are all in the malls.
The DFA announced this Wednesday, but the effectivity started Tuesday (November 21, 2023) and will last “until further notice.”
New applicants in 20 TOPS in the malls in Metro Manila and key cities in the provinces by the new passport regulation.
New passport applicants who have already secured bookings to any of these TOPS sites should proceed to the Consular Office supervising the TOPS. They will be accommodated from November 21, 2023 to December 21, 2023.
“TOPS applicants are instructed to follow the same time slot of their appointment,” the DFA said.
New applicants who have secured their appointment in TOPS in Metro may not have difficulty transferring to the supervising consular office.
But there are TOPS in provinces whose supervising COs are quite far and may cause inconvenience to applicants. These include the TOPS in SM Olongapo City and Robinsons San Pedro in Laguna. First-time applicants who applied online in Olongapo TOPS are now required to go to DFA San Fernando, Pampanga instead, while Laguna residents who applied at San Pedro TOPS should proceed to Alabang.
Asked why the sudden change in accepting application, DFA Assistant Secretary for Consular Affairs Adel Cruz replied, “Simply for better supervision.”
TOPS will still be open but will only accommodate and process passport renewal applications.
The following are the affected TOPS and the corresponding Consular Office supervising them:
Metro Manila – North
- SM North Edsa NCR East in SM Megamall
- Robinsons Magnolia -> NCR Northeast in Ali Mall
- Robinsons Novaliches (beside LTO) NCR North in Robinsons Novaliches (Lingkod Pinoy Center Bldg B)
Metro Manila – South
- Robinsons Las Pinas DFA NCR South in Alabang Town Center
- SM Mall of Asia DFA Aseana
- SM City Sucat DFA Aseana
Metro Manila – West
- SM Manila (East Wing) DFA West in SM City Manila
Metro Manila – East
- Uptown Mall DFA Aseana
- SM Masinag (Antipolo) DFA Consular Office in SM Cherry Fooderama Antipolo
- SM Downtown Olongapo DFA CO San Fernando, Pampanga
- Robinsons Galleria South, San Pedro, Laguna NCR South Alabang
- Robinsons Lipa DFA CO Lipa
- Robinsons Starmills, San Fernando, Pampanga DFA CO San Fernando, Pampanga
- Robinsons Angeles DFA Co Angeles in SM City Clark
- Robinsons Malolos DFA CO Malolos in Xentro Mall
- SM Seaside, Cebu City DFA CO Cebu in Pacific Mall-Metro Mandaue
- Robinsons Iloilo (Mall Expansion) DFA CO Iloilo in Robinsons Iloilo
- Robinsons Bacolod DFA CO Bacolod in Robinsons Bacolod
- SM Lanang Premier Davao DFA CO Davao in SM City Davao
- SM Downtown Premier, Cagayan de Oro (4th floor) DFA CO in CDO, SM Downtown Premier (5th floor)
Image credits: DFA