MANAGEENGINE, the enterprise IT management division of Chennai, India-based Zoho Corp., on Friday said it plans to establish a Philippine office. Arun Kumar, regional director of Zoho Corp., said the hiring of the personnel will depend on the growth of the business in the country. “It may actually start with a small team and expand once the business demands it,” Kumar said.
Kumar said the newly hired employees of ManageEngine will start to undergo training on the products, and meet customers and partners.
He said the natural setup of the office will see the gradual expansion of the workforce. As far as choosing the location of the local office is concerned, he said the local standpoint for ManageEngine is to assist customers on their needs and requirements, and guide and support them. “Once we have located our customers, we might hire based on where our customers are located,” he said.
He said ManageEngine will hire mostly technical people who have a good understanding of the capabilities of ManageEngine’s products, and the needs and expectations of customers. “Our first priority is to hire people and later decide to identify the prospective location of the Philippine office.”
To have seamless connection among the different business units of ManageEngine, Kumar said the company is using the hub and spoke model Singapore, which is going to be the center of the operations in the Asean region.
The Philippines and rest of the members of the trading bloc will be the spokes.
He said ManageEngine has evolved in the last 20 years as it started to offer solutions for the small and medium enterprises, and is now offering a suite of products that are scalable. “As we have expanded from small, medium to the enterprise market, we also wanted to expand to the large enterprise market because now we already have a good base of solid customers and a good number of partners. Now is the right time for us to expand in the market,” Kumar said.
Meanwhile, a ManageEngine study conducted in the Philippines revealed that 84 percent of the respondents believe the IT department is more responsible for business innovation than ever before. Additionally, 77 percent of decision makers felt that IT could drive greater innovation if it had a stronger leadership position.
The study, called “IT at Work: 2022 and Beyond,” pointed out that accelerated digital transformation and strategic responsibility, coupled with increased emphasis on business resilience, innovation and agility, have reinvented the role of IT teams.
Moreover, the respondents agreed that IT teams are implementing advanced tech while facilitating business growth. Sixty-five percent of IT decision-makers (ITDMs) said that their organization uses AI and ML to defend systems from cyberattacks. At the same time, 78 percent said that their organization uses advanced data analytics to detect anomalous behavior, and 67 percent said that it is deployed to gain correlation and contextualisation.