EVEN with Covid restrictions easing, the convenience of shopping from the comforts of home seems to have become a welcome habit to families. With all the juggling of work (at times even more than two jobs), home and even extended family responsibilities, forgetting something or needing something immediately has become increasingly commonplace. It is good that there are now more solutions being offered by different e-commerce providers.
One of the new ones I discovered was Mymall, which can be downloaded from the Apple App Store or Google Play Store. It instantly connects you to a personal shopper that can go to your favorite mall.
Mymall (www.mykuya.com) is the Philippines’s first quick commerce company that concentrates on fulfilling orders extremely fast, often in 30 minutes or less. Though quick commerce start-ups such as Delivery Hero and Instacart are already thriving in markets abroad, Mymall is really the first of its kind in the Philippines.
It offers convenience for everyone since it offers personal shopping service from a variety of malls, such as SM Supermalls, Ayala Malls, Robinsons, Waltermart, and many more. From there, it connects me to some of my must-visit stores, like Ace Hardware, Datablitz, Healthy Options, National Book Store, and SM Department Store, among others. With just a few clicks, customers can shop, pay, and get their items delivered to their doorstep in minutes.
“With Mymall, customers connect with a professional shopper that can pick up items from as many stores as they want,” said Shahab Shabibi, the cofounder of Mymall. “In one go, you can have a few groceries, and that bubble tea you’ve been craving for, picked up and brought straight to you. It’s really as if you went to the mall yourself, except you’re doing it from the comfort of your own home.”
Convenience and a wide range of options are not the only features that help Mymall stand out. Unlike other personal shopping or delivery apps, the service guarantees that there are no hidden prices or mark-ups—the prices of the items are exactly as they are in stores. This stands in stark contrast to other apps where mark-ups are usually applied to items, often without the customer’s knowledge. Additionally, Mymall guarantees that users will only have to pay a single delivery fee for the app’s services.
According to Shabibi, Mymall’s low prices make the app truly for everyone to leverage. “The low prices mean anyone can benefit from Mymall. We will expand access to e-commerce so that everyone benefits from the convenience and safety of shopping online,” Shabibi said. “We’ve all had to get something from the mall at some point. Mymall gives all Filipinos another safe, efficient way to do that.”
Users of the service only have to pay for the regular store prices and there are many cashless payment options to pay for it—Visa, Mastercard, GCash, or PayMaya. These no-contact payment methods not only make for a convenient transaction but a safe one as well.
One Mymall user can readily testify to the app’s usefulness. In the case of Teresa C., a working mother of two, she uses the app to restock on much-needed grocery items. “Sometimes I’ll need an extra carton of eggs or additional multivitamins,” explained Teresa. “With Mymall, I don’t need to lose time swinging by the mall, finding and paying for parking, standing in line at the checkout, or being in busy crowds. With the service, I can have everything delivered quickly, saving me time. Finally, because the items and delivery fee are so much lower, I also save a lot of money.”
The app is new and I have just tried it, but what’s good is that even if the establishment is not in the list but is within the mall, the personal shopper will still run the errand for you. If you want to increase or decrease the quantity, you can just message them. If you forget something then suddenly want to add an item, as long as it is within your time and the personal shopper is still in the mall, they are quite flexible. What I like the most is that I can send the exact photos or screenshot of the products I need since it has a camera and photo attach feature. The only downside is you have to send payment at checkout for each establishment, but I think this is where GCash comes in handy. Thank you, Roxanne Vargas (my personal shopper that day from Mymall).
Image credits: Brooke Cagle on Unsplash