Cebu Pacific cancels more domestic flights from January 14 to 17 due to workforce shortage

Photo shows a long-range A330neo aircraft ordered by Cebu Pacific from Airbus.

Cebu Pacific canceled more domestic flights on Thursday citing workforce shortage.

“Cebu Pacific continues to manage the impact of COVID-19 on its workforce with employees who are either sick or under home quarantine,” it said in a statement.

Here below are the cancelled flights from January 14 – 17

January 14 

-5J 899/900 Manila – Boracay (Caticlan) – Manila 

-5J 905/906 Manila – Boracay (Caticlan) – Manila 

-DG 6243/6244 Manila – Boracay (Caticlan) – Manila 

-5J 389/390 Manila – Cagayan de Oro – Manila  

-DG 6703/6704 Manila – Camiguin – Manila 

-DG 6984/6985 Cebu – Clark – Cebu  

-DG 6051/6052 Manila – Coron – Manila 

-DG 6197/6198 Manila – Legazpi – Manila  
-DG 6117/6118 Manila – Naga – Manila 

-5J 506/507 Manila – Tuguegarao – Manila 

January 15 

– 5J 899/900 Manila – Boracay (Caticlan) – Manila 
– 5J 903/904 Manila – Boracay (Caticlan) – Manila  

– DG 6243/6244 Manila – Boracay (Caticlan) – Manila 

– 5J 787/788 Manila – Butuan – Manila 
– 5J 389/390 Manila – Cagayan de Oro – Manila 
– 5J 447/448 Manila – Iloilo – Manila 

– DG 6191/6192 Manila – Legazpi – Manila 
– DG 6195/6196 Manila – Legazpi – Manila 

– DG 6117/6118 Manila – Naga – Manila 
– DG 6031/6032 Manila – San Jose – Manila 
January 16 

-5J 893/894 Manila – Boracay (Caticlan) – Manila 

-5J 897/898 Manila – Boracay (Caticlan) – Manila 

-5J 905/906 Manila – Boracay (Caticlan) – Manila 

-5J 793/794 Manila – Butuan – Manila 

-5J 567/568 Manila – Cebu – Manila 

-5J 581/582 Manila – Cebu – Manila 

-5J 975/976 Manila – Davao – Manila 

-5J 457/458 Manila – Iloilo – Manila 

-5J 771/772 Manila – Pagadian – Manila 

-5J 853/854 Manila – Zamboanga – Manila 

January 17 

-5J 893/894 Manila – Boracay (Caticlan) – Manila 

-5J 901/902 Manila – Boracay (Caticlan) – Manila 

-5J 905/906 Manila – Boracay (Caticlan) – Manila 

-5J 379/380 Manila – Cagayan de Oro – Manila  

-5J 561/562 Manila – Cebu – Manila 

-5J 961/962 Manila – Davao – Manila 

-5J 971/970 Manila – Davao – Manila 

-5J 649/650 Manila – Tacloban – Manila 

Affected passengers have been informed through the contact details provided in their booking. They may conveniently choose their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) until 30 days from the date of departure: 

  1. Rebook 

Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.   

  1. Travel Fund  

Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)   

  1. Refund   

The process may take up to two (2) months from the date of request. 

Furthermore, CEB extends flexible options to all its passengers with domestic and international flights until January 23, 2022. The airline encourages passengers traveling for non-essential purposes to take any of our flexible options (rebook, travel fund, refund) through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight).  

CEB operates with 100% fully vaccinated active flying crew. Our pilots and cabin crew undergo regular antigen testing (Test Before Duty) before they are assigned to operate flights. CEB has already started its booster program to ensure the continued safety of its employees and passengers.  

Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo, so CEB can continue notifying guests on flight changes, reminders and updates.     

Before going to the airport, passengers are advised to check the travel requirements, safety protocols, and frequently asked questions (FAQs) on the CEB website: bit.ly/CEBFaqs     

For other questions or concerns, passengers may send a message via Charlie the Chatbot on the Cebu Pacific website. 

CEB hopes for the continued healing and recovery of every Juan impacted by the virus, and strength for frontline and medical workers. 


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