Integrated logistics and transportation services provider 2GO is spending P150 million to implement new technologies that are geared towards meeting future customer demands.
2GO COO Waldo C. Basilla said the investment in digital technologies and automation solutions will help the company adapt to the new normal. It will also help boost the group’s competitiveness in the long run.
He said 2GO is investing in automated sorting machines to be deployed in its hubs, which now process over 140,000 parcels per day, as demand for e-commerce continues to increase.
The company also invested in innovative transport management systems, which modernized 2GO’s destination mapping and vehicle routing to increase efficiencies.
“Ultimately, these changes are geared to enhance our customers’ buying experience which has been the central focus of 2GO,” Basilla said.
Meanwhile, 2GO has also completed the deployment of a modern warehouse management system, which streamlines its workflows electronically, improves customer integration, order and inventory management, thereby improving its ability to accurately serve its customers’ fulfillment requirements.
For its distribution business, the company is enhancing demand planning systems to aid in forecasting and in ensuring the availability of goods on the shelves of retail partners. In response to its growing network, 2GO is implementing a platform that will allow it to streamline and adapt its procurement process to the new normal.
“As a technology professional, I am excited to be part of the digital transformation at 2GO. This allows 2GO to position itself to serve its customers’ evolving requirements,” Gigi Puno, 2GO Group Chief Information Officer said.