UNSCRUPULOUS individuals and retail establishments have been selling Globe Telecom Inc.’s WiFi modems that are branded as Dito Telecommunity Corp., prompting Globe to issue a warning to customers and the public.
Yolanda C. Crisanto, the spokesperson for Globe, said sellers of Dito-branded Globe WiFi modems are unlocking the devices and substituting the Globe SIM card with a Dito SIM card.
“We are prepared to take the necessary legal action against these unscrupulous individuals and establishments carrying out these deceptive business practices, through the assistance of law enforcement authorities,” she said.
Dito Chief Administrative Officer Adel B. Tamano noted that his group has nothing to do with the illegal activity.
“It has come to our attention that there are so-called Dito-branded modems that are being sold online. Let me take this opportunity to assure the public that the unauthorized use of the Dito branding in any form shall result in the possibility of prosecution for intellectual property infringement,” he said.
As of today, Dito has yet to offer modems or pocket WiFi devices, as it is still focused on building its mobile base.
“Dito cannot and will not guarantee the performance and service should our SIM cards be used in these unauthorized devices in the market today,” Tamano said.
Crisanto urged those who bought or are aware of the sale of the unlicensed devices to report the matter to the Department of Trade and Industry Consumer Protection Group and to Globe’s official social media channels.
“In addition, we are reminding the public to buy only from legitimate Globe At Home stores, authorized dealers and online sites to ensure quality and service guarantee,” Crisanto said.