AirAsia on Monday said that only essential travel will be allowed until April 11, as mandated by the Inter-Agency Task Force (IATF) Resolution 106-A, in light of the extension of enhanced community quarantine (ECQ) in the National Capital Region (NCR) Plus.
The airline also informed its guests from NCR Plus, Cebu and Davao City on the temporary suspension of inbound travel to Region 6 (Kalibo, Bacolod and Iloilo) until April 10.
Domestic flights to and from Manila will continue to operate subject to compliance with local government unit (LGU) restrictions on frequencies and capacity. Essential travelers and Authorized Persons Outside Residence (APOR) include the following: Health/emergency frontline personnel, government officials and frontline personnel, duly authorized humanitarian assistance actors, persons traveling for medical/humanitarian reasons, persons going to the airport for travel abroad, persons crossing zones for work or business permitted in the zone of destination, and going back home, returning or repatriated OFWs and other overseas Filipinos returning to their places of residence.
With travel plans being fluid during the current pandemic, AirAsia said it offers enhanced flexibility options for guests to manage their flights. “AirAsia is offering provisions for guests who wish to make changes to their flights in line with the new developments following the Philippine government’s latest directive.” Guests coming from and going to Manila with existing flight bookings with a departure date from March 22 to April 11 can move their flight from April 12 until June 30 and will be able to select from a range of extended flexibility options for future travel.
Options available for guests with flight bookings cancelled by the airline are the following:
*Unlimited flight changes: Change to any new travel date before June 30 on the same route for an unlimited number of times without any additional cost, subject to seat availability; or
*Credit account: Retain the value of the flight booking in the guest’s AirAsia BIG Member account for future travel with AirAsia to be redeemed within 730 calendar days from the issuance date. The travel date of the new booking can fall on any date within the published flight schedule on airasia.com.