PAL will ferry only essential travelers

Philippine Airlines (PAL) on Monday said it will allow only essential travelers in and out of the National Capital Region from March 22 to April 4, in line with the latest resolution of the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF).

“PAL will only carry passengers traveling for non-leisure purposes between Manila and domestic stations within the said period,” said Spokesman Cielo Villaluna.

“If you are a leisure traveler already in a domestic destination and wish to return home, PAL will endeavor to operate flights to Manila to accommodate returning leisure travelers.”

Domestic leisure travelers affected by these restrictions may avail of any of the following options:

  • Convert their ticket to a Travel Voucher (request until June 30, 2021);
  • Avail of unlimited rebooking (no rebooking fee) until December 31, 2021. If they will complete their travel in the same booking class by June 30, 2021 (or ticket validity, whichever comes first), there will be no fare difference charge;
  • Refund their ticket without penalties.

Travelers may request any of the options via the myPAL Request Hub at https://mypal.vip/url/RequestHub.

For Returning Overseas Filipino (ROF), Locally Stranded Individual (LSI) or Authorized Person Outside of Residence (APOR), PAL said it will continue to accept them on flights, “provided that you secure all requirements by your Local Government Unit (LGU).”

Essential travelers must present valid identification showing proof of residence, on top of other requirements of their respective LGUs. For a guide on these travel rules and requirements, visit https://bit.ly/PALTravelsWithinPH.

This is an evolving situation, PAL said, saying should there be new guidelines from the government on domestic air travel restrictions in and out of Manila, “we will keep everyone posted through our PAL Facebook Page and website www.philippineairlines.com.”

CEB advisory

Cebu Pacific (CEB) on Sunday said due to the rising cases of Covid-19 in Metro Manila and adjacent provinces, it will continue to operate its flight schedule as planned for the next 3 days.

File photo: Cebu Pacific plane is seen at the old terminal in Pasay City. (Photo by Nonie Reyes)

However passengers who wish to postpone their flights and those traveling for non-essential reasons may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) up to two (2) hours before their scheduled time of departure:

CEB said it is following the latest guidelines from the Philippine government, through the IATF, which has announced stricter guidelines beginning March 22, until April 4.

During this time, only essential travel will be allowed.

CEB passengers affected by the new edict are advised to:

  • Rebook—Rebook for travel at no additional cost, following CEB’s permanent removal of change fees. A minimal fare difference may apply;
  • Travel Fund – Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.);
  • Refund—Due to the high volume of requests, the process may take up to 7 months from date of request.

Before going to the airport, CEB advised passengers to check the real-time status of flights on its website: https://bit.ly/CEBFlightStatusCheck, along with travel requirements, safety protocols, and frequently asked questions (FAQs) via https://bit.ly/CEBFlightReminders.

“We will provide updates on flights from March 25 to April 4 in the coming days as more information becomes available. For other questions or concerns passengers may send a message via Charlie the chatbot on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts,” the airline said.

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