Cebu Pacific announced the following flight cancellations to comply with IATF Resolution 104, which bans leisure travel for residents of “NCR Plus” due to the rising cases of COVID-19.
Following this resolution, Cebu Pacific and Cebgo will be cancelling the following flights beginning tomorrow, March 25 to April 04, 2021:
| Route | Flight numbers | Dates Covered |
| Manila – Boracay (Caticlan) | 5J 899 | March 25 – April 4, 2021 |
| Manila – Boracay (Caticlan) | 5J 905 | March 25 – 31, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 903/904 | March 25 – 31, 2021 |
| Manila – Boracay (Caticlan) | 5J 895 | March 27, 28, 31, 2021 |
| Manila – Coron (Busuanga) – Manila | DG 6047/6048 | March 27 – 28; April 2 – 4, 2021 |
| Manila – Legazpi – Manila | DG 6195/6196 | March 31, 2021 |
| Manila – Cagayan de Oro – Manila | 5J 381/382 | April 1 – 3, 2021 |
| Manila – Boracay (Caticlan) | 5J 901 | April 1 – 4, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 891/892 5J 895/896 5J 905/906 | April 1 – 4, 2021 |
| Manila – Cauayan – Manila | 5J 196/197 | April 1, 2021 |
| Manila – Cebu – Manila | 5J 559/560 | April 2 – 3, 2021 |
| Manila – Pagadian – Manila | 5J 773/774 | April 2, 2021 |
| Manila – Ozamiz – Manila | 5J 781/782 | April 2, 2021 |
| Manila – Iloilo – Manila | 5J 463/464 | April 2, 2021 |
| Manila – Puerto Princesa – Manila | 5J 643/644 | April 3, 2021 |
| Manila – Kalibo – Manila | DG 6317/6318 | April 3, 2021 |
| Manila – Naga – Manila | DG 6111/6112 | April 3, 2021 |
| Manila – Virac – Manila | DG 6163/6164 | April 4, 2021 |
Affected passengers have been informed via contact details provided in the booking. They may select their preferred option through the Manage Booking portal on the Cebu Pacific website (https://bit.ly/CEBmanageflight) until 30 days from date of departure:
1. Rebook
Rebook for travel within 90 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.
2. Travel Fund
Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
3. Refund
Due to the high volume of requests, the process may take up to seven (7) months from date of request.
CEB will continue to operate all other domestic and international flights not included above. However, passengers who wish to postpone their travel during this time may also avail of the same options above on CEB’s Manage Booking portal.
Before going to the airport, passengers are advised to check the real-time status of flights on our website: https://bit.ly/CEBFlightStatusCheck, along with travel requirements, safety protocols, and frequently asked questions (FAQs) via https://bit.ly/CEBFlightReminders.
Passengers are advised to update their contact details via https://bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates.
We will continue to provide updates as necessary. For other questions or concerns, passengers may send a message via Charlie the chatbot on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.
Image credits: Nonie Reyes
