Citi Philippines wins Best Corporate Digital Bank and Best Consumer Digital Bank in Global Finance’s 2020 World’s Best Digital Bank Awards.
“We are honored to receive this prestigious award and recognition for our digital leadership from Global Finance for the 14th year. Through actively promoting our digital capabilities, we have achieved enhanced digital adoption on the part of our Consumer and Corporate clients. This has made it more convenient for them to handle their banking needs during the pandemic,” said Citi Philippines CEO Aftab Ahmed.
Citi Asia Pacific’s leadership and excellence in digital banking has been recognized in the first round of Global Finance’s 2020 World’s Best Digital Banks Awards program.
Citi swept 16 Best Corporate Digital Bank titles across Australia, Bangladesh, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Thailand and Vietnam.
The bank was also recognized for Best Online Cash Management Services in Asia Pacific, Best Online Treasury Services, Best Mobile Adaptive Site, Best Mobile Banking App and Best Open Banking APIs.
Since the start of the year, Citi’s Treasury and Trade Solutions business in Asia Pacific has seen a significant acceleration in the adoption of its digital platforms and capabilities.
“Our investments in digital technologies have proven to be critical as the pandemic accelerates digital adoption among our client base. Through these capabilities, we have been able to effectively continue to support our clients and their business operations during this time. We remain committed to being the preferred digital platform for digital commerce and continue to expand our digital banking infrastructure to support clients now and for the future,” said Rajesh Mehta, Asia Pacific Head of Treasury and Trade Solutions, Citi.
Citi was named Best Consumer Digital Bank in Australia, Hong Kong, Philippines, South Korea, Bahrain and the United Kingdom. Citi’s Asia Pacific Consumer Banking business comprises 17 markets, 12 in Asia Pacific and 5 in Europe, Middle East and Africa.
The Consumer Banking business was recognized for Best Information Security Management and Fraud Management across Asia Pacific, Western Europe, the UAE and Bahrain. Citi also won Best Mobile Banking Adaptive Site and Best Open Banking APIs for Asia Pacific. In Bahrain, Citi was recognized for Best Mobile Banking App and Best Mobile Banking Adaptive Site.
Citi Asia Pacific and EMEA Head of Consumer Banking, Gonzalo Luchetti said, “Digital and mobile banking are at the core of our strategy to offer clients a simpler, more intuitive and increasingly personalized client experience. Digital innovation is key to helping us offer a superior client experience, giving us the tools to be able to pre-empt and respond to client needs. This, in addition to our digital partnerships in the region, and introduction of new products and services on our digital platforms, is enabling us to successfully generate client-led growth.”