Warning: Attempt to read property "post_title" on null in /www/businessmirror_145/public/wp-content/plugins/better-image-credits/better-image-credits.php on line 227
One of the challenges being faced by the Philippine government during these difficult times is the dynamic landscape of the digital economy. Various efforts and reforms in policies are all directed toward optimizing the benefits of information, communications and technology (ICT) solutions to improve public service delivery. The E-Government Master Plan (EGMP), which was launched in 2013, aims to harmonize and integrate the ICT efforts of the government. Generally, the objective is to automate the processes and to provide online services to the citizens and businesses.
As part of the SSS commitment to the EGMP, the SSS web portal was created. Online accounts for both individual members and employer-members serve as primary channel for providing information and services to them. The My.SSS portal allows SSS member-employers, including household employers, to access their records and perform transactions online. Online services include certification of salary loan application, submission of sickness notification and reimbursement, maternity notification and employment reports, among others.
In our continuing efforts to bring convenient and reliable services to both our employers and members, the SSS has been continually enhancing its IT programs, especially its My.SSS portal. One of the recent enhancements in the My.SSS portal for employer-members account is the mandatory online filing of the Sickness Benefit Reimbursement Application (SBRA) where employers can easily file their SBRAs in the comfort of their homes even beyond office hours. Saving time and effort on the part of employers, the service allows them to monitor the status of their filed sickness notifications online.
Through the online facility, the processing time of SBRA has been reduced, thereby eliminating the transmission of the hard copies of claims from the SSS branches to processing centers. Also, employers are not required to transact with the SSS branches personally, thus restricting their movements to prevent the spread of the dreaded Covid-19.
To submit their SBRA online, employers must be registered with the My.SSS portal. They must also be enrolled with a PESONET Participating Provider using the Bank Enrollment Module (BEM) through their My.SSS accounts. Meanwhile, the sickness notification of their employees who are entitled of the sickness benefit must be duly approved by the SSS, and employers also need to submit a certification that indicates that the employee’s sickness benefit was paid in advance.
However, there is only one exemption for sickness benefit claims subject to adjustments and/or refilling, which must be done over-the-counter at SSS branches because the online facility system only accepts new and initial claims with approved sickness notifications.
In addition to the sickness benefit reimbursement, SSS also started accepting online applications for unemployment benefit, salary and calamity loan, and funeral claims from members through their My.SSS accounts.
As we continue our digital transformation efforts, SSS is encouraging our employer-members to maximize the use of our online services to get updated and reliable information through our online services, which is now under our new normal procedures.
In the coming years, SSS will continue to adapt to the modern culture of IT innovations with the primary objective of providing world-class service and satisfactory customer experience to its members and stakeholders in general.
As what American writer, teacher and futurist Alvin Toffler said, “The great growling engine of change is technology.” Indeed, he hit the nail on the head with that statement.
Aurora C. Ignacio is SSS president and chief executive officer.
We welcome your questions and insights on the topics that we discuss. E-mail mediaaffairs@sss.gov.ph for topics that you might want us to discuss.
7 comments
Good day Ma’am,
I am Freddie Morbo, nagfile po ako ng SSS sickness benefit ko last Oct. 2019. 4 days ako na-hospital at lahat ng requirements naipasa ko na sa company namin pero hanggang ngayon di ko pa rin natanggap ang SSS sickness benefit ko. Ilang beses na ako nagfollow-up sa company HR namin pero wala pa rin result. I am very disappointed sa bagal ng action. Please help.
Three months na pero hindi ko pa din nakukuha Yong sss sickness ko sana po matulungan nyo po ako
Bakit wla pa din update sa sickleave ko last October 28 pa na file Ng company ko Wala info Kung kelan ddting Ang sickleave ko 1month ako wla work
magtatanong lang po sana kung diko napo gamit ang aking email account pede pobang ma update sa sss kung nag succes na ang pag aaply kopo ng aking remburtsment benifits sa maternity kopo nagaalala po ako baka dipo pumasok kc dikopo gamit ang email add ko na inapply sa sss
Ask me lng poh about sa apply ko sa sickness notification ko last september2020ko papoh na apply upto now wla pa poh
ask ko lang po mam nagpasa po ako sa company nmin ng requirments ko sa sickness nung aug. 2020 hanggang ngayon po hindi ko po sya nkuha sabi po ng agency ko na pinasa n daw nila sa sss through drop box panu ko po malalaman kung naapprovahn po yun mam
i was tested positive for covid virus and im in quarantine at present.is their any form that i can fill or any benefis i will recieved from sss?thank you