SSS starts checkless payment of funeral benefit claims

SSS Building at East Avenue, Diliman, Quezon City

The Social Security System (SSS) will no longer release funeral benefit checks following the implementation of the mandatory payment of the said benefit through the banks and alternative payment channels.

SSS President and CEO Aurora C. Ignacio said the SSS funeral benefit, a cash benefit granted to whoever paid for the funeral expenses of a deceased member, is now released either through ​Philippine Electronic Fund Transfer System and Operations Network ​(PESONet) participating banks, e-wallets​, ​e.g., PayMaya, or Remittance Transfer Companies (RTCs)/Cash Payout Outlets (CPOs), in addition to the earlier launched mode of payment via Unified Multi-Purpose Identification (UMID) cards enrolled as an ATM card.

“Upon the filing of funeral claim applications, claimants who are also SSS members are required to have an enrolled disbursement account in the SSS’ Bank Enrollment Module (BEM), if they don’t have a UMID-ATM,” Ignacio said.

To access the BEM, members must log in to their My.SSS account at the SSS website, www.sss.gov.ph, proceed to the E-services tab and click Bank Enrollment.

Members must select their preferred PESONet participating bank, e-wallet, or RTC/CPO. They must supply their bank account number to enroll their bank account or their mobile number for e-wallets or RTCs/CPOs.

The complete list of PESONet participating banks and electronic money issuers (including e-wallets) is available under the “ACH Participants” section of the Payments and Settlements tab of the Bangko Sentral ng Pilipinas website at www.bsp.gov.ph. Aside from banks and e-wallets, the DBP Cash Padala Thru M Lhuillier, an RTC/CPO, may also be selected in the BEM.

Members must provide their bank account numbers as a continuous string of numbers without dashes between non-numeric characters. Meanwhile, mobile numbers must also be in the same format, such as 09171234567 or 09181234567.

“Claimants, who are non-SSS members, are required to present and submit a copy of their disbursement account together with their funeral claims application and other documentary requirements,” Ignacio said.

To receive the benefit payment through PESONet participating banks, non-SSS member claimants must present the original copy and submit the photocopy of any of the following: passbook, ATM card with the name of the claimant and account number, validated initial deposit slip, or a bank certificate or statement issued within three months before the filing of the claim with the name of the claimant and account number.

If they opt to receive the benefit through e-wallets or RTCs/CPOs, claimants must provide their mobile numbers.

“The disbursement of funeral claims through banks and alternative payment channels allows SSS beneficiaries to conveniently receive their benefits without having to wait for their checks to arrive. They can pick it up picking at the SSS branch where they filed their claims, and got to the bank to encash it,” Ignacio said.

The enhanced payment method for the funeral benefit took effect since June 22, 2020. Funeral claims encoded in the SSS’ funeral system as of the said date will still be paid through checks. However, if the application is not yet encoded in the system, the SSS branch will inform the claimant ​to enroll a disbursement account in the BEM or provide the corresponding documentary requirement for his/her disbursement account.

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15 comments

    1. last december 9, 2020 my son joshua philip petelo lee filed the funeral claim of my deceased father hernando mojica petelo at your sss pasay branch and followed all instruction given by the sss representative my father died nov 6, 2020 because of covid please expedite the release of his funeral benefits so that we could file his death claim since upon instruction we could not file it yet until the funeral claim is release. thank you very much, hoping for your fast reply

  1. To Sss , last July I applied my brother’s burial claim. I put the required papers in an envelop and submitted and put in a box at sss Kalentong branch. Sad to say that until now there’s no reply or notice from them. Please help me. Thank you Elizabeth F. Manjares
    My brother’s name Eduardo N. Fontiveros

  2. To Sss , last July I applied my brother’s burial claim. I put the required papers in an envelop and submitted and put in a box at sss San Jose del monte bulcan branch. Sad to say that until now there’s no reply or notice from them. Please help me. Thank you Elizabeth F. Manjares
    My brother’s name Christopher Estampa Perang.

  3. Nagpasa Po ako Ng recq.para sa funeral claim Ng father ko nung July 27 nagtx Po sa akin Isa sa mga Tao sa SSS na evaluate daw Po nila antay daw Po ako Ng tawag nila ulit oct.na Po Sana meron na pong sagot Ang sss kelan Po ma claim Yun funeral benefits salamat Po

  4. Gud pm po asknko lng po if mag burial po kame eh wla nmn po kme funeral kasi po pagkamatay po creamate po agad at libing na makakapag burial po ba father ko

  5. Nagpasa po kami ng funeral claim para sa Papa ko last Sept 28,2020 sa SSS Antipolo thru dropbox but until now wala pa din po kami na receive na feedback or update from SSS Antipolo.

  6. good day! last august 12 i submitted the requirements for my father in law’s burial claim i put it in an envelop and put it in a box at sss bajada,davao city branch.until now there is no reply please help me.my father in law’s name is maximo b sumalinog.i’ll be waiting for your immediate response.

  7. Good day po SSS…Nag submit po ako ng funeral claim last september 3, 2020 at SSS caloocan and i put it inside the drop box. After a week somebody texted me that my claim was received and subject for evaluation, but until now there is still no update..my deceased family member named Oscar J. Sable..I appreciate if you notice my concern..thank u

  8. Na approved ung funeral claim Nung Oct 27,2020. Cebuana (micro savings) gamit Kong savings acct. Pero hang gang ngayon di parin naki credit Yung Pera sa account ko. Isang buwan ba bago nyo Mai credit ung Pera? Ganun katgal.? Sa online ako NG file NG application for funeral.

  9. Just want to know how long does it take for a double account be cancelled?
    Have filed my father’s burial claim last September 10, 2020…documents have been checked and verified…. but I have to wait for almost 2 months…
    Kindly look into this..
    Thank you…
    Pia Aniban

  10. Edgar Abendaño Estiller name po ng papa ko nov. 20 2019 until now wala pa po nag txt sakin …death claim po nkapagpasa na po ako bago mgdeclaire ng quarantine may aasahan pa po ba kami.. sana mapansin nio po 09511655124 yan po updated no. ko..
    jocelyn Siago Estiller sana po may magresponse …maraming salamat po

  11. A blessed day mam follow up ko lang po burial mother ko na si Virginia Galendez Lu salamat po God bless

  12. Good day po,nagfile po ako.last Feb 10,,until now di pa rin po sila nagrereply,,I dropped it through the dropbox they provided with complete papers.How long does it really take??We.badly needed the money ma’am and sir.My mothers name is Teofreda Jacuba

  13. may binibigay po ba na stab pagkahulog nyo sa dropbox ng application form? nang maihulog ko po kasi walang nagbigay sakin ng acknowledgement or ndi ginupit yung acknowledgement stab

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