LISTED gambling solutions provider DFNN Inc. on Thursday said it is “seriously concerned” with recent reports politicizing the business-process outsourcing (BPO) industry, and fretted that such may have a long-term and material financial impact on the growth prospects of the Philippine information technology (IT) and BPO industries.
“As a publicly listed company, we are therefore making a call to all the Philippine participants in the IT-BPO industries to refrain from being involved in any political agenda, and focus on not losing any jobs for Filipinos to other competing countries due to the negative press releases,” the company said in a statement.
“In this uncertain time of unprecedented pandemic, the Philippines cannot afford to lose jobs and its legal and mandatory contributions to the government. These industries should instead focus on the strengths, incentives as well as the rule of law of our various business-friendly regulatory bodies that is being offered to international and domestic IT-BPO companies to locate in the Philippines,” it said.
DFNN is an information technology solutions provider and systems integrator, enabling its clients in the gambling industry to compete.
DFNN also holds licenses for electronic gaming machines, a sports betting exchange, and digit and pari-mutuel games with the Philippine Amusement and Gaming Corp. (Pagcor).
The company’s key management, including the founder shareholders, were early stakeholders and participants in helping grow the IT and BPO industries in the Philippines at the early stages when the international market only considered India as a viable country destination.
Both the company chairman Ramon C. Garcia Jr. and COO Ricardo F. Banaag were original members of the Information Technology and Electronic Commerce Council (ITECC) during the administrations of former Presidents Joseph Estrada and Gloria Macapagal Arroyo, which oversaw the implementation of the E-Commerce Law and worked closely with the Department of Trade and Industry to grow the IT and BPO industries of the Philippines.
It said there should never have been a distinction between IT-BPO industries undertaken under different Philippine state regulatory bodies such as the Philippine Economic Zone Authority, the Board of Investments and Pagcor.
“All the work, despite the different regulatory bodies, have commonalities defined under IT-BPO industries inclusive of software development, customer support, creation of various financial technology solutions, back-office accounting, and telemarketing/contact centers,” it said.
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