State-run Pag-IBIG Fund on Thursday unveiled its online portal, which seeks to make it easier for its members to avail of loans, make their monthly payments and inquire about its other services.
According to Human Settlements and Urban Development Secretary Eduardo D. del Rosario, the Virtual Pag-Ibig is a long-term project of the government-owned and controlled corporation.
“Before launching, we made sure that support systems have been prepared and that the security of our database has been put in place. We are happy that our long-term plans to provide our members with a more efficient and accessible service have aligned with President Duterte’s call to make government service responsive to the needs of the public through technology,” said del Rosario.
“We embrace technology for the main purpose of providing better service to every member,” he added.
Pag-IBIG Fund Chief Executive Officer Acmad Rizaldy Moti said members can immediately enjoy the agency’s services, such as securing a Pag-Ibig membership ID
number, taking initial step to enroll for an MP2 savings account and monitoring their loan application status.
The Virtual Pag-IBIG also features an online payment facility that allows members to pay for their loans and rent their monthly payment through PayMaya or with their Visa, Mastercard or JCB credit cards. It also has a real-time chat facility that allows members to talk to the agency’s representative.
“We know that members have been clamoring this kind of service, so we are glad that we can finally unveil our systems, migrate records, rework our web site and do a lot of work in between,” said Moti.
Pag-IBIG Fund members can create an account in three ways. Holders of its Loyalty Card Plus can activate an account using their card numbers.
Members without loyalty cards were advised to open an account online.
“With this new service, it’s like having your own personal Pag-IBIG Fund branch at your fingertips. With just a smartphone and an Internet connection, our members can now do their transactions online, and wherever,” said Moti.