Paris-based global insurer AXA has embarked on journey that will allow the insurer to stay at the forefront of industry innovation by establishing shared service centers in Asia.
AXA recently launch two shared service hubs—one in Manila, Philippines, and another in Kuala Lumpur, Malaysia—which were designed to fulfill the company’s future-ready business strategy in the region.
“Our vision is to enable business transformation and innovation by leveraging on technology in Asia,” said Marc Blottiere, AXA Asia regional COO. “These shared service centers are a testament to our long-term commitment toward investing in the region.”
The new shared service centers will become the information-technology hubs for AXA in Asia, and later to Japan. They will later on stand as central hubs of actuarial expertise, serving as centers of excellence in technical subjects, including actuarial product pricing and valuation; providing guidance to the Asia entities on improvements to processes and methodologies.
Up to 300 jobs were seen generated by the shared services center in Manila, bringing not just employment and career growth to the Filipino work force but also contribute to the thriving business-process outsourcing landscape in the Philippines.
“I am proud to note that AXA Philippines, through the launch of our shared services center, will help boost the domestic economy and take part even more ardently in nation-building,” said Rahul Hora, president and CEO of AXA Philippines. “With the support to be provided by this new business, we will be able to reach out to more customers and be able to empower them to live the life they choose.”
AXA is a global leader in insurance and asset management. It operates in 64 countries and is ranked the No. 1 global insurance brand for nine consecutive years by global brand consultancy firm Interbrand. It serves over 107 million customers worldwide through three core business activities: property and casualty insurance; protection and health; and savings and asset management.