ALORICA, the largest provider of customer-experience solutions to the US market, inaugurates a brand-new $23-million (P1.154-billion) facility in Makati City, which is expected to generate 10,000 new jobs for Filipinos this year.
Called the Alorica Center, the commercial-office space is fitted with workspaces to accommodate the company’s growing Philippine work force that now exceeds 35,000.
Asia Region President for Alorica Bong Borja said the expansion is brought about by the increased demand for Alorica’s customer-engagement experts.
“Unlike Alorica, most companies don’t experience immediate growth after acquiring a competitor and integrating them into their business,” he said. “Alorica has been earning more business from our clients and adding new clients. Because of this, we need to expand rapidly here in the Philippines.”
Innately people-centric, and one that recognizes its employees’ value and the quality of their lives, Alorica built the center with collaborative workspaces, particularly attuned to address the needs and expectations of the evolving work force of an employee base of millennials, one that fosters a happy workplace and a culture of engagement, innovation and respect.
“We’re addressing the need, in part, by providing inspiring workplace, modern furnishings, advanced technology platforms, community-gathering spaces, and fun and comfortable facilities with many amenities,” Borja said.
Nestled on a 58,000-square-foot space, the property leased in collaboration with prime real-estate property developer Majalco Inc. and top real-estate brokerage firm Leechiu Property Consultants Inc., the 12-story Alorica Center features modern workspaces, applicant and employee lounges, collaboration areas, training rooms, interview and conference rooms, and recreational spaces, such as a fitness gym, a spacious cafeteria with various food options, full-service clinic, huddle areas, sleeping quarters and parking. Expansive glass walls and perimeter open spaces bring ample natural light, afford beautiful city views and induce socialization.
