MELBOURNE, Victoria—Australia-based Utilibill Pty. Ltd. announced on July 6 the launch of its cloud-based, electricity-billing platform for utilities.
“A first of its kind, the company’s do-it-yourself, onboarding platform offers several new features, which help utilities with their consumers’ billing,” the company that operates in the Philippines as Utilibill Cebu Inc. said. “It provides a utility-branded consumer portal, HTML [hyper text mark-up language] invoices with ultimate bill format flexibility and PayPal and Braintree payment integrations.”
There’s also a utility meter-reading application for the iPhone/iPad and Web application program interface for third-party integrations, such as the Salesforce CRM platform and SAP software, according to the company.
The new software innovations stem from the utilities’ desire to achieve zero-touch consumer billing, according to CEO Morgan Duncan of Electricitybilling.com.
“Consumers don’t want to hold by phone to pay a bill or move out of an apartment,” Duncan, Utilibill executive, was quoted in a statement as saying. “They want to do everything online and at their leisure, not necessarily during a utility’s chosen hours of operation.”
The utility billing and Customer Information System platform called Electricitybilling.com offers a subscription model based on a pay-for-what-you-use strategy, Utilibill explained. Utilities pay $1 to $2 a customer per month, it added. A utility can start billing customers the same day the company signs up.
“Our platform provides everything upfront—no cloud vaporware,” Duncan said. “Electricitybilling.com enables the utility to do the customer details, meter data, account balances and tariff imports on its own.”
Image credits: Photo courtesy of Utilibill Pty. Ltd.