The Philippines Phenomenon in BPO in 2016

Wilma C. Inventor-MirandaTHE Philippines is the country to watch out for in 2016 as it draws business process outsourcing (BPO) services into the country due to its low cost of living and a workforce which composed mostly of young, educated and English-speaking people.  This is based on the list of outsourcing trends by Datamark in their Ask the Experts, Outsourcing News dated December 10, 2015.  They placed in the No. 1 trend to watch out for as a top outsourcing destination, the country Philippines.  The country replaced Mumbai in 2015 in the 2nd top ranking BPO destination and will continue to shake the Top 10 worldwide outsourcing destinations (dominated mostly by Indian cities) in 2016.