ARANETA-LED courier LBC Group of Cos. said it is embarking on an enterprise-wide system upgrade as part of their digital-transformation process.
LBC said it will utilize the Ramco System’s logistics-suite solution covering the needs of all its business operations from transportation to warehousing, to order management for parcel or courier service, to forwarding, a move intended to increase efficiencies across the enterprise.
“The project is the brain child and key project of LBC President and Chief Operating Officer Mike A. Camahort, aptly called ‘Project Synergy,’” the company said.
The previous LBC information technology landscape consisted of several applications and platforms. Various information for the same parameters is available in different parts of the system.
“This current solution allows LBC to centralize information into one technology and application platform, thus eliminating redundancy in operations and achieving absolute data integrity and scope for planning and optimization,” the company said.
The scope of the system solution spans the LBC group’s subsidiaries and affiliates in countries across Asia Pacific, the United States, Canada, Europe and Australia, covering its corporate and retail businesses, with the primary objective of replacing and enhancing existing systems.
This new system will also enhance the main cargo exchange center in Manila, integrating into the established “Put-To-Light” sorting system which was also a recent development for the company. It said the new system also enhances the current rating and billing function managed in part by the SAP system embedded in LBC. The new system will also make available the latest in warehouse management system and fleet management systems, LBC said. LBC looks to redevelop its POS (point of sale) application used in retail businesses or branches for processing logistics orders.
“There will be a phased implementation. This project is at its review phase and is expected to run well into 2019, as the company ensures a smooth roll-out of the solution and a high user adoption and compliance,” the company said.
It said it already provided handheld scanners to its entire team of couriers to improve the collection of tracking data, as well as the efficiency of its couriers by eliminating human error and reducing the amount of manual paperwork necessary.
The company also recently launched “LBC Connect” which allows the customers to download this application in their mobile to track their shipments.