Arbitration setback An employee of Deutsche Post AG’s DHL unit enters his truck after making a delivery in Berlin, Germany, in a file photo. Last week arbitrators ruled that DHL Express should reimburse ABX Air Inc. for overhead expenses related to a contract in November. ABX claimed that DHL defaulted on an agreement November 5 by failing to repay it for certain costs. DHL contended some expenses no longer had to be reimbursed because ABX’s revenue from other customers exceeded 10 percent of total sales. --Bloomberg

DHL has further enhanced its best-in-class retail offering to customers in Quezon City with its newest DHL Servicepoint on Timog Avenue.

The DHL Timog Servicepoint is the 18th DHL drop-off center in the country and offers assistance to small and medium-sized enterprises, as well as retail clients who prefer to personally send their shipments to DHL. The latest retail outlet is further proof of DHL’s commitment to meet the growing demands for high quality and reliable international and domestic air-express services.

Larry Llamzon, country manager of DHL Express Philippines, said: “DHL is constantly looking for innovative ways to expand our reach and to provide greater convenience to our customers. The opening of the DHL Servicepoint on Timog Avenue will ensure that DHL is well-positioned to meet current and future customer needs.”

Aside from the Timog Avenue Servicepoint, customers can also conveniently drop off their shipments at other outlets located at Metrolane Mall, Cubao; Cybermall, Libis; Festival Mall, Alabang; ABS-CBN compound; Rockwell, Makati; Greenhills, San Juan; UP Diliman; Lahug, Cebu; SM Lipa, Batangas; SM Sucat, Parañaque; Harrison Mall, Manila; SM Santa Rosa, Laguna; and SM Megamall, Mandaluyong.

The new outlet is located at 71-B Constancia Building, Timog Avenue, Quezon City.

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DHL offers greater convenience to customers

DHL has further enhanced its best-in-class retail offering to customers in Quezon City with its newest DHL Service point on Timog Avenue.