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  • JAIME ACOSTA and Psalmstre endorser Melanie Marquez

     

    PERSONAL FORTUNE

     

    Skin Deep

    Audacity helps businessman Jaime Acosta face the ugly side of the beauty business

     

    By Dennis Estopace

     

    JAIME Acosta always gets on women’s skins: he’s built a business around it.

    The fortysomething Acosta, who heads the company that makes and markets the soap under the brand name New Placenta, credits success to his audacity.

    That showed eight years ago, when he asked a taxi driver on the way to the Mactan Airport in Cebu to slow down on a busy bridge so he can mumble a promise: “I’ll conquer your market one day.”

    Nearly eight years later, the crowded Cebu beauty-product market has led him to exports.

    “We’re going global slowly,” Acosta said, citing Hong Kong and Japan as a growing sales and marketing network for his company Psalmstre Enterprises Inc.

    Psalmstre, a word play on a biblical verse, is undertaking such expansion after establishing branches in six major Philippine cities outside Metro Manila and Cebu and two main offices in each of the two cities.

    From just several less-popular drugstores in Mandaue City, Cebu, Psalmstre now has 21 outlets that display and sell not only skin-whitening soap but also day cream, hand-and-body lotions, and facial toners. Acosta has also opened a spa beside Psalmstre’s Manila headquarters.

    Two years ago, he also incorporated Placenta Formula Cosmetics Co. Inc., a manufacturing plant with a capital stock of P500,000.

    Indeed, Acosta has come a long way from that week after Christmas in 1999, when he risked his life savings of P30,000 and walked the streets of Mandaue City.

    “At least, now I can say I’m not a liability anymore to the government,” Acosta said on the fifth floor of his company’s main office in Manila.

    He asserts that through the taxes he pays the government and by providing employment to nearly 1,000 Filipinos, “entrepreneurs like me are considered assets of our country.”

     

    ENTREPRENEURSHIP wasn’t on Acosta’s mind when he was in college gunning for a degree in mass communication.

    He says he began tinkering with the idea of going into business after earning from direct selling and network marketing of powdered tea for two years.

    With just a traveling bag, Acosta flew to Cebu and began selling bars of skin-whitening soap alongside the tea.

    The soap that time was unbranded; manufactured based on a formula that he claims German scientist Dietmar J. Rummel formulated. Rummel is now Psalmstre’s consultant.

    “I went to almost every retail outlet and drugstore that was open during that time—it was near New Year, the new millennium—and just pitched the products to anyone minding the store,” Acosta said.

    While fireworks popped outside the streets and brightened Cebu’s skyline, Acosta said he began to have misgivings about his decision. “I couldn’t sleep. I was alone, without television,” Acosta said. So he grabbed his Bible to read.

    “I flipped open a page at random and arrived at Psalms. I knew then I can only move forward,” he said.

    With his renewed faith, Acosta said he continued walking the streets of Mandaue City and went back to Manila to get fresh supplies and process the incorporation of Psalmstre.

    He partnered with a businessman to manufacture the bars of soap. Those bars got him sued by his business partner.

    While he can’t discuss the details of the case, Acosta said it was a test of fate and faith. “I got angry and the angrier I got, the more tired I became,” Acosta said.

    But every time he looks out his car window and sees people living on the road to his plant in Taytay, Rizal, Acosta said all his anger and fatigue dissipates.

    “I recall my experience in Mandaue when I was walking the streets under the sun,” he said.

     

    ACOSTA’S audacity has helped him grow his business and steer it while still engaged in a legal case.

    First, he tapped women in show business—the longest-running is Melanie Marquez—to endorse his products. That boosted sales by 200 percent, Acosta said.

    Currently, he said Psalmstre is selling an average of 4,000 boxes a month. Each box contains 100 rectangular bars of soap.

    Some 1,500 boxes stacked neatly in a row stare at him at Psalmstre’s warehouse today because of the legal battle on who owns the brand name Placenta marked on each carton of soap. “It all boiled down to the name, to the brand and the box,” Acosta said.

    He now has to put white strips of stickers on to prove that it was really made by Psalmstre subsidiary Placenta Formula.

    And because his supplier was giving him orange-colored soap, he has to craft a new marketing scheme. “Consumers wanted the original white-colored soap. And we have thousands of orange-colored ones in our warehouse,” he said.

    Acosta is still dipping into his experience in public relations to cut this batch from his inventory.

    Before, Acosta said, he can sit back after putting a celebrity’s face on the box because his products move in the market.

    “Now, consumers will complain if they find an orange, not white, soap when they open the box, even though the soap has the same ingredients or formula,” he explained.

    Indeed, aside from the legal case, Acosta is still busy strategizing to meet his target 20-percent share of the beauty-product market.

    Alicia Ilaga of the agriculture department’s biotechnology program estimates the value of the global “natural” cosmetics market alone at $10 billion and growing 20 percent annually.

    “The market is big and won’t shrink, as long as Filipino women continue to believe that having a whiter, smooth skin is being beautiful,” Acosta said.

    His target market composed of women aged 25 to 29 is around 3 million of a total 37.9 million, according to the latest National Statistics Office data. Add the 30-to-39 age bracket, and his target market hits 8.2 million.

    According to its latest report, AC Nielsen cited that the Philippine market is the fourth-largest in the region in terms of skin-care lightening products. The country just trails China, Hong Kong and Taiwan in the report released last year.

    Of respondents in 10 countries the marketing firm surveyed, Filipinos led China, Hong Kong and five other countries in saying if money was no object, they would spend more on skin lightening.

    “The Nielsen survey found that people invest in personal grooming for many reasons, but mostly they do it for their own sense of well-being,” said the ACNielsen report on health, beauty and personal grooming.

    “This was particularly the case for 73 percent of women and for people aged 21 to 29,” it added.

    It seems Acosta is right on the target.

    OTHER STORIES

    PERSONAL FORTUNE

    Skin Deep:

    Audacity helps businessman Jaime Acosta face the ugly side of the beauty business

    JAIME Acosta always gets on women’s skins: he’s built a business around it.

    The fortysomething Acosta, who heads the company that makes and markets the soap under the brand name New Placenta, credits success to his audacity.

    read more

    Winning

    ADVICE:

    The greatest wealth is emotional health

    Q: What’s a manager to do about feelings in business?

    Aurelio Collado Torres, Monterrey, Mexico

                      

    A: Why, manage them, of course.

    Not to mock your question in the slightest: We’re dead serious. If there’s one thing that doesn’t get enough attention for undermining productivity, creativity and the general smooth functioning of business, it’s the mismanagement of emotion in the workplace. Too many managers would rather let people act, well, unmanaged.

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