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    Transco exceeds 2006 service quality targets
    STATE-RUN COMPANY SHOWS IMPROVED INDICATORS  LAST YEAR
    By Paul Anthony A. Isla
    Reporter
     

    STATE-RUN National Transmission Corp. (Transco) has reported that it surpassed its performance targets for service quality and reliability last year based on marked improvements in its key operational indices.

    Transco’s improved service quality indicators include the internationally recognized Sustained Average Interruption Frequency Index (SAIFI) or the total number of times a customer experiences power interruptions in a year; Sustained Average Interruption Duration Index (SAIDI) or the length of time in hours of power interruptions that a customer experiences in a year; and Unserved Energy (UE) or the amount of energy a customer was not able to use due to power interruptions.

    Records presented at Transco’s 2006 Yearend Operations Review show that the corporation has steadily improved its SAIFI, SAIDI and UE levels since 2003, the year Transco started operating separately from the National Power Corp. (Napocor).

    “Being a utility firm, we are aware of the rising expectations of our customers. We remain committed to continuously raise the bar of our performance,” said Transco president and chief executive Arthur N. Aguilar.

    The SAIFI and SAIDI indicators gauge the quality of power delivery to Transco customers in terms of the reliability of the transmission network.

    Less frequent and shorter power fluctuations or interruptions that hamper power customers’ activities translate to more reliable electricity service.

    Transco registered 0.52 customer interruptions (SAIFI) in 2006, a 36.6-percent improvement from its target of 0.82. In 2003, it was 0.98.

    A lower SAIFI means lesser number of times that a customer is out of power due to Transco-caused outages.

    SAIDI level in 2006 was at 0.40 hour, 18-percent better than the 0.49 hour target for the year. The 2003 SAIDI level was 1.47 hours, which was reduced to just 0.49 hour by 2005.

    A lower SAIDI, indicates that Transco is able to restore transmission service after a power interruption within a shorter time period.               

    In terms of unserved energy, Transco also managed to consistently reduce undelivered electricity due to power interruptions every year since 2003.

    The 2003 level of 39.95 (GWH) was lowered to 27.47 GWH in 2004 and was further reduced to 18.22 GWH by 2005.

    By last year, unserved energy was further cut to only 10.79 GWH, a 73-percent improvement from the 2003 level.

    One GWH is equal to 1 million kilowatt-hours.

    Meanwhile, in terms of System Availability (SA) or the time that major components of the transmission system such as lines, breakers and transformers are available, TransCo registered consistently high 99-percent availability since 2003.

    Through the years, Transco has been improving the reliability of the grid through rehabilitation of transmission lines and substations, the addition of more lines and the upgrading of transmission capacities.

    Other measures which contributed to improved service quality and reliability are the enhancement of maintenance and operating policies and practices; installation of parallel routes as well as isolators or disconnecting switches to sectionalize a long power line; reallocation of spares, equipment, manpower and materials to parts of the power grid contributing to low system reliability; and the more efficient and reliable dispatch of bulk power by Transco’s System Operations Group.

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