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    Business Hotels: Carving a Niche
     
    Astoria Plaza keeps high tenancy
    with full-serviced built-up suites
    By Roderick L. Abad
    Special Projects Writer
     

    EVEN as corporate lodging has remained a fad and a stopgap measure that local real estate companies use to compensate for excessive vacancies in residential properties, it has actually become a staple for the hospitality industry.

    Business-class accommodation facilities, like Astoria Plaza, continue to mark all-time high occupancy rates, an executive of the Ortigas, Pasig City-based first class residential cum hotel told BusinessMirror.

    “Astoria Plaza’s business is really doing well, as shown by its consistent high occupancy rate at 87 percent as of end-December 2006,” said Ping Regalado, Astoria Plaza’s hotel manager.

    “We owe this to our corporate guests and, of course, to our clients from the family and ‘balikbayan’ markets who continue to come and stay with us.”

    Of the recorded overall occupancy rate, 70 percent is due to business and corporate executives staying in the hotel, while the remaining 30 percent is divided between the family and returning Filipino segments.

    On the average, corporate clients stay at Astoria Plaza at least three nights; families, two nights; and balikbayans, five nights.

    Regalado attributed the hotel’s strong patronage by upwardly mobile business executives to its commodious rooms that provide the latter with “the liberty to enjoy ample workplace separate from other areas typical to a home setting.”

    While business hotels generally post a dismal occupancy rate during weekends, Astoria Plaza is usually jampacked with guests at almost 90 percent, particularly on Fridays and Saturdays.

    “This is because of the continued influx of families who prefer to spend their weekends here instead of going out of town for leisure and fun,” Regalado stressed.

    With its world-class facilities and amenities, Astoria Plaza has also established its own niche among overseas-based Filipino markets, which opt to stay at the Hotel as their interim accommodation even at a short-lived furlough. 

    Unique selling proposition

    ACCORDING to Regalado, the vacationing locals together with foreign tourists opt to billet in the high-end full-serviced residential suites not only for leisure purposes, but also for a unique package offered to guests—Astoria has partnered with a clinic in order to offer guests a so-called cosmetic surgery package.

    In the last two years, Astoria Plaza has tied up with US firm McGill Cosmetic Surgery Clinic—a specialty clinic that has clinics at the ground floor of the hotel—that offers enhancement aesthetic procedures in line with the Philippine government’s goal to promote medical tourism in the country.

    “Our in-house specialty clinic, as far as I know, is the first for a residential cum hotel facility in the country,” boasted Regalado.

    “Its location within the premises of Astoria Plaza is very convenient for aesthetic patient-guests to enjoy the hotel-like environment of our facility that is conducive for their immediate recuperation.” 

    Guests from beyond metro

    GIVEN the hotel’s strategic location at the heart of the commercial business district of Ortigas, 60 percent of its corporate clients are executives from neighboring top corporations and business establishments within the area while the rest hail from Manila, Makati and other nearby key cities.

    Meanwhile, the hotel’s family guests not only come from areas within Metro Manila, but even as far as Baguio and other adjacent provinces in Luzon.

    With Astoria Plaza’s repeated uptrend on its tenancy rate, Regalado sees a continued influx of the guests coming in throughout the year.

    “The hotel’s brisk business gives us the confidence to hit our targeted 90 percent occupancy rate at the end of 2007,” he said.

    “We just have to improve more of our facilities and amenities, especially in pursuing the planned renovation of some of the hotel’s function rooms, lobby and guest rooms as scheduled.”  

    Full-serviced residential suites

    ASTORIA Plaza prides itself as the new standard in urban living with all the space and comfort of a home married to the convenience of a hotel.

    With sizes ranging from 60 to 130-square meters, the hotel’s commodious rooms are considered to be the biggest among the hotel-like residential suites in the area that provide guests with the freedom to move around the living and work spaces that are separated from one another.

    Both one and two-bedroom suites boast of German technology electronic door lock system, audio-video entry phone, cable television and electronic safe.

    An ideal hub for busy corporate guests, conducting business within Astoria’s spacious rooms and suites is made easy with IDD/NDD facilities, data port and Internet access.

    For social and business functions that require ample space area, the hotel’s business center (with two boardrooms and two work stations) and 11 functions are operational with audio-visual equipment. The biggest can accommodate 250 persons.

    As value-added features, Astoria Plaza has modern amenities such as gym, a lap pool, video entry phone (in all suites), concierge and currency exchange, transportation or shuttle service, six levels of basement parking (with valet service) and CCTV security camera.

    In-house specialty shops include Café Astoria, Stresscape (a massage and spa center), Salon de Astoria, Santis Delicatessen, McGill Cosmetic Surgery Clinic, Travelnet, Genesis Valet Shop Laundry Service, ISHQ and TONIC trendy clothing shops.

    “All our amenities and facilities are readily made available for our guests to enjoy the full service of a five-star hotel at a very competitive rate,” Regalado said.

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